Terms of Service

1. Agreement and provider

These Terms of Service (“Terms”) are an agreement between Dalexity Investments LLC, doing business as FollowScreens (“FollowScreens,” “we,” “us,” or “our”), and the church or organization accepting them (“Customer,” “you,” or “your”). By creating an account, accepting an order, starting a trial, installing FS Monitor, or using the service, you agree to these Terms, our Privacy Policy, Subscription & Trial Terms, and Acceptable Use Policy.

The person accepting these Terms represents that they are at least 18 and authorized to bind the Customer.

2. The service

FollowScreens provides church-operated tools that may include FS Monitor, FS Viewer, live captions, machine translation, accessible service content, ProPresenter-connected features, Smart Links, Presentation Checker, account administration, usage reporting, and related support. Features depend on the selected plan, enabled modules, device compatibility, providers, and release stage.

ProPresenter is a third-party product. FollowScreens is not affiliated with or endorsed by Renewed Vision, LLC.

3. Accounts and administrators

Customer must provide accurate account and church information, protect credentials, restrict administrative access to authorized people, and promptly revoke access that is no longer appropriate. Customer is responsible for activity under its accounts and linked installations, except to the extent caused by FollowScreens’ breach of these Terms.

Public Viewer links are routing labels, not administrative credentials. Customer must not use a Viewer address to infer or bypass access controls.

4. Customer content and responsibilities

“Customer Content” includes audio, captions, translations, lyrics, Scripture text, slides, graphics, links, notes, schedules, church information, and other material submitted or transmitted through the service. Customer retains its rights in Customer Content and grants FollowScreens a limited, nonexclusive right to host, transmit, transform, translate, and otherwise process it only to provide, secure, support, and improve the service as permitted by the Privacy Policy.

Customer represents that it has the rights and permissions needed to use Customer Content, including lyrics, Bible translations, images, recordings, names, and links. Customer is responsible for notices and consents required for church audio, attendee participation, transcripts, notes, and other content it chooses to process.

FollowScreens does not provide a licensed song-lyrics or Bible-text catalog unless expressly stated. Customer must not assume that software functionality supplies underlying content rights.

5. Captions and translations

Captions and translations are generated by automated systems and may be delayed, incomplete, inaccurate, offensive, or misleading. They are accessibility aids, not certified interpretation, legal or medical interpretation, emergency communication, or an authoritative transcript.

Customer must use appropriate human review or professional interpretation where accuracy is critical. FollowScreens does not guarantee support or equal quality for every language accepted by a provider.

6. Trials, subscriptions, and usage

Trials, renewals, cancellation, included live hours, and usage charges are governed by the Subscription & Trial Terms and the terms shown at checkout. A payment method is required for the 14-day trial. If Customer cancels before the trial ends, the subscription charge will not be made. Otherwise, the selected plan renews automatically until canceled.

FollowScreens will not intentionally terminate an active live service solely because the plan’s included-hour allowance was reached. Outages, security events, provider failures, connectivity failures, and other technical conditions may still affect availability.

7. Third-party services

The service relies on providers that may include cloud hosting, authentication, databases, payment processing, email delivery, speech recognition, translation, and connected presentation software. Their services may be governed by separate terms. FollowScreens is responsible for its selection and configuration of service providers but does not control third-party networks, Customer equipment, church internet service, audio hardware, or third-party applications.

8. Availability, previews, and changes

We work to provide dependable service but do not promise uninterrupted or error-free operation. Alpha, beta, preview, or experimental features may change, fail, or be discontinued and should not be used as the sole means of critical communication. We may modify features to improve security, accessibility, compliance, reliability, or product direction.

9. Intellectual property

FollowScreens and its software, branding, designs, documentation, and underlying technology are owned by Dalexity Investments LLC or its licensors. Except for the limited right to use the service under these Terms, no rights are transferred. Customer may provide feedback, and we may use it without restriction or payment, without identifying Customer publicly without permission.

10. Suspension and termination

We may suspend access when reasonably necessary to address security risks, unlawful use, nonpayment, material breach, provider abuse, or harm to the service or others. Where practical, we will provide notice and an opportunity to cure. Customer may cancel as described in the Subscription & Trial Terms. Sections that by their nature should survive termination will survive, including payment obligations, ownership, disclaimers, liability limits, and dispute terms.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” FOLLOWSCREENS DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AUTOMATED CAPTIONS OR TRANSLATIONS WILL BE ACCURATE OR THAT THE SERVICE WILL BE UNINTERRUPTED.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOLLOWSCREENS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL. FOLLOWSCREENS’ TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO FOLLOWSCREENS DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. These limits do not apply where prohibited by law.

13. Indemnification

Customer will defend and indemnify FollowScreens from third-party claims arising from Customer Content, Customer’s violation of law or third-party rights, or Customer’s material breach of these Terms, except to the extent caused by FollowScreens.

14. Governing law and disputes

Texas law governs these Terms, without regard to conflict-of-law rules. Before filing a claim, the parties will attempt in good faith for 30 days to resolve it through written notice. Any court proceeding must be brought in a state or federal court with jurisdiction in Texas, unless applicable law requires otherwise.

15. Changes and contact

We may update these Terms. Material changes will be communicated through the service, account page, or email and will apply prospectively from the stated effective date. Continued use after that date constitutes acceptance where permitted by law.